Common issues like buffering, stuttering, lagging, skipping, poor video quality, insufficient bandwidth, and more are encountered. Before we get started with troubleshooting this issue, let us look at some probable reasons that cause the problem: 2. Click on the Settings icon. 3. Select Stream and Download > click on Streaming Quality and Download Quality. 4. Finally, change the quality to a lower level.
Method 1: Basic Hardware Troubleshooting Methods
Before getting started with advanced troubleshooting methods, let us fix the buffering error with some basic hacks first. 1A. Improve Low Internet Speed
1B. Use an Ethernet Cable 1C. Power Cycle Wi-Fi Router
First, turn off your router and wait for the LED indicators to turn off.
Now, unplug the power cables from the router.
Next, wait for about 30 seconds and then plug the power cables back into the router.
Finally, switch on the router and check if the buffering issues have been fixed.
Open the Microsoft Store application on your Windows PC.
Open the Library section of the Store.
Click on Get updates to download the latest version of Prime Video, if available.
Now, click on the Download option under the Details section.
Next, confirm the saved content location and select the resolution.
Now, confirm the process by clicking on Start Download. The content will automatically be saved allowing you to watch it later without buffering.
Method 5: Adjust Prime Video Streaming Quality
Now, launch the app’s Menu.
Next, open the app’s Settings.
Select Stream and Download and click on Streaming Quality and Download Quality.
Next, change the quality to a lower level.
Method 6: Disable VPN or Proxy
Method 7: Update DNS Settings
You can also use your device’s DNS settings to resolve this buffering issue. Google’s DNS address on your computer functions as a public domain name server all over the world by Google itself. Therefore, problems like internet connectivity, streaming buffering, and server connectivity can be sorted out easily. You can change DNS settings on your PC with the help of our guide on 3 Ways to change DNS settings on Windows 10.
Also Read: Fix Your Computer Appears to be Correctly Configured but DNS Not Responding in Windows 10
Launch Windows Settings by pressing Windows + I key together.
Now, click on Apps.
Confirm the uninstallation process and reboot the PC.
Now, launch the Microsoft Store.
Method 9: Contact Prime Video Support
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